Frequently Asked Questions

Sposi.live is a complete wedding platform: event website, photo and video collection, interactive games, gift registry, shop and much more.

The Free plan is free forever. Premium and Deluxe are one-time payments that include advanced features such as unlimited videos, original quality and full games.

No. You can create a Free event without a credit card and decide later whether to upgrade.

Yes, the Free plan lets you try all the core features at no cost.

Yes, JustMarry.live is the international version of the platform with English, German, French and Spanish translations.

Of course. JustMarry.live supports international weddings with localized content per country.

Enter the date, the couple names and the ceremony and reception venues. Within minutes the platform generates the event website and activates the available features.

Guests can upload photos and videos, join games, sign the guestbook, vote and contribute to the shared playlist.

Yes, every event has a QR code that guests scan with their phone to access the event features directly.

The upload window opens 18 days before the event and closes 2 days after, so everyone has time to upload without stress.

Yes, you can create and manage multiple events from the same account, each with its own settings and guests.

You can update the date and location at any time from the event settings.

Photos are stored on Cloudflare R2 for instant viewing and permanently on the couple Google Drive as backup.

Yes, photos over 2 MB are compressed for fast uploads. Originals remain available to the couple on paid plans.

Yes, the couple can download high-quality photos from both the gallery and the Google Drive backup.

Yes, if you connect Google Drive, all photos and videos are automatically synced into organized folders.

A watermark with the couple names and logo is applied automatically on gallery photos, while the original stays clean on Drive.

Only the couple, delegates and the uploader of the photo can delete it from the gallery.

The Feed, Rate the Fit, Photo Hunt, Couple Quiz, Selfie Booth, First Drink, Wow Walk and Video Challenges are included. Advanced games require Premium or Deluxe.

The Video Guestbook lets guests record a video message that the couple can keep forever.

The Time Capsule lets you seal messages and photos to be reopened on a future date, such as your 10th anniversary.

Guests register, receive photo challenges and earn points by uploading the requested photos. Highest score wins.

The Feed is a live stream of the event photos and videos, shown in real time during the party.

Yes, you can enable or disable each game from the settings based on your plan and preferences.

The Shop lets the couple create a catalog of wedding-related products that guests can purchase.

The Gift Registry lets guests contribute with cash or a chosen item from the list, with secure payment.

Yes, all payments are processed through Stripe with encryption and PCI compliance.

Payments are handled by Stripe, the world leader in online payments. We never handle card data directly.

Yes, through Gelato you can sell custom print-on-demand products without managing inventory.

Payment processing fees are Stripe standard fees. Platform fees vary by plan.

We process guest data only for the wedding operations: photos, game participation and event-related communications.

Yes, we are GDPR compliant. You can export or delete all data at any time.

Yes, you can delete the event and all associated data from the settings.

No, photos are only visible to the event guests through the QR code or invitation.

No, facial recognition is an optional feature that requires explicit consent from each guest.

You can contact us at the email address in the footer to request access, rectification or deletion of your data.

We support recent versions of Chrome, Safari, Firefox and Edge on desktop and mobile.

Yes, the whole platform is responsive and works perfectly on mobile, also as an installable PWA.

The PWA supports offline mode for core features, while uploads are queued and completed when you are back online.

Contact us via support. Most issues are solved by refreshing the browser and retrying.

Uploads pause and resume automatically as soon as the connection is back, thanks to the offline queue.

Email us at the support address in the footer, we reply within 24 working hours.

We use Stripe for payments, Resend for emails and Spotify for the shared playlist.